Customer Support Executive Job at Brass Group of Companies

[Jobrib]

Job Title: Customer Support Executive

Location: Lagos, Nigeria

Company: Brass Group of Companies

Duties:

•   Deal directly with customers either by telephone, electronically or face to face

•   Respond promptly to customer inquiries

•   Handle and resolve customer complaints

•   Provide pricing and delivery information

•   Keep records of customer interactions and transactions

•   Record details of action taken

•   Maintain customer database

•   Carrying out other assigned responsibilities

Requirement/ Qualification:

•   Minimum HND in mass communication or other related discipline

•   Interpersonal skills

•   Listening skills

•   Problem analysis and problem solving skills

•   Attention to detail and accuracy

•   Adaptability

•   We look forward to applicants who are committed and result oriented. Qualified applicants will be given adequate training

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