Our Work Is Done Here, Right?

[ECTNews]

 The recently concluded Dreamforce conference in San Francisco might have been the most successful CRM conference ever.  That's not hyperbole.  I have been at some major events in the last 10 years that rival this year's Dreamforce.  For instance, whenever Siebel had a user conference, that was also major.  But a lot has happened since the last time Siebel held an independent user event not associated with Oracle -- that was in 2005 and much has happened in the intervening six years.

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