Stanbic-IBTC Bank Jobs: Officer - Customer Service and Data Capture

[naos]

Standard Bank is a leading global emerging market bank. Stanbic-IBTC Bank currently has the following vacancy available in Nigeria:

Job Title: Officer - Customer Service and Data Capture
Job ID: 6394
Location: Nigeria – Lagos
Division: Operations
Position Operations
Employment Type: Full Time - Permanent

Job Purpose:
To support any and all customer or merchant queries as received telephonically, via post, email or fax, in a time efficient, cost effective, information accurate and most importantly, customer friendly manner.

Required Skills and Qualifications:
•   Minimum of a B.Sc degree in a relevant course
•   1-2 years experience required in the Financial Services Industry,
•   Previous exposure (at least 1 year's worth) to customer servicing activities

Required Competencies:
•   Some knowledge of the bank's products and services
•   Computer literate (MS word)
•   Must be able to communicate fluently in English.
•   Be able to work well within a team, towards a shared goal
•   Creative in looking for and suggesting improvements
•   Ability to convey factual information clearly and accurately
•   Self motivated
•   Customer service orientated
•   Good verbal and written communication skills
•   Ability to remain calm under pressure
•   Methodical, organised, accurate and pays attention to detail

For more information and application: Stanbic-IBTC Bank Job Vacancies

[reminder]

Apply for this position in time if interested and qualified because it can close anytime.