Customer Service Representative Job at IBM Nigeria

[Jobrib]

Job Title: Customer Service Representative – Sierra Leone

Job ID: GPS-0526397

Locations: Nigeria

Company: IBM Nigeria

Job description:

• Resolve customer queries and update customers on products and services and take ownership of any issue raised until resolution is achieved

• Achieve productivity performance standards set by the company

• Continually identify better ways of work and share this with the team and management as possible.

• Ensure customer satisfaction on every contact.

Required:

•   Bachelor's Degree

•   At least 1 year experience in leadership, organization and communication skills

•   English: Fluent

Preferred:

•   Master's Degree

•   At least 2 years experience in leadership, organization and communication skills

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