Author Topic: Senior Manager, Charging System and VAS Support Job at MTN Nigeria  (Read 371 times)


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Job Title: Senior Manager, Charging System and VAS Support

Job ID: 1908

Job Location: Lagos

Department: Information Systems

Organisation: MTN Nigeria Communications Limited

Job Description:

•   Translate MTNN’s Business plan and subscriber growth assumptions into requirements for Intelligent Network, VAS network, service creation and applications development

•   Plan, monitor and deliver best in class OSS, BSS, IN / VAS systems in line with business plan

•   Develop strategies to ensure optimum capacity planning for Call attempts  and signalling traffic utilisation across IN/VAS nodes

•   Ensure  MTNN’s core/intelligent/VAS network performance is in line with defined KPA/KPI’s

•   Maintain awareness of the latest technological and industry developments and act as subject matter expert regarding Intelligent & VAS  network design and capacity planning.

•   Trend analysis management of all faults on the VAS & Prepaid systems

•   Manage the performance and availability of the VAS & Prepaid systems

•   Release Management Planning & control all system installations and commissioning.

•   Ensure effective Vendor Management and Service Level Compliance.

•   Monitor the status and performance of the network elements.

•   Monitor international trends and business best practice in relation to specific product or technology.

•   Oversee and direct the activities for architectural service design and integration of new and innovative products/services within MTN.

•   Oversee the development of new products and services utilizing existing service layer features cutting across different functional systems e.g. CS 5.0, GPRS, SMS etc

•   Alignment of IN and VAS nodes  to design and plan from  planning and ensure continuous analysis of performance to ensure effective capacity provisioning

•   Create processes and procedures to effectively manage people, systems and processes

•   Participate in the selection of suitable technologies and negotiate/manage contracts with suppliers accordingly

•   Monitor and ensure that operational delivery of system outputs are met in line with OLAs and SLAs

•   Develop processes and procedures to manage the environment

•   Participate in the selection & selection of suitable technologies

•   Manage contracts with suppliers/vendors

•   Ensure operational delivery of business requirements

Job Conditions:   

•   Normal MTNN working conditions.

•   Office Bound mostly

•   Some weekends and after hours work

•   International and In-country travel

Reporting To: GM, IS Service Delivery

Required Skills:

•   First degree in Computer Science, Electrical/Electronics, Communications Engineering or related field

•   Minimum of 12 years experience which includes:

•   5 years managerial experience in  Telecoms/ ICT industry or similar role

•   Experience in Core, IN and/or VAS planning/operations, software technology, contract negotiation, multi-vendor network operations, CAPEX and OPEX budget preparation and fixed network deployment.

•   In depth knowledge in forecasting long term network growth and providing input to company business plan

Qualification: First degree in Computer Science, Electrical/Electronics, Communications Engineering or related field

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