Senior Fraud Analyst Job at MTN Nigeria

[Jobrib]

Job Title: Senior Fraud Analyst

Job ID: 1906

Job Location: Lagos

Department: Finance

Organisation: MTN Nigeria Communications Limited

Job Description:

•   Manage the administration of the AML system.

•   Assist SM, Subscriber Fraud to review fraud policies, processes and procedures and provides recommendation for improvement.

•   Ensure compliance to laid down Mobile Money operation processes.

•   Review policies relating to AML, Mobile Money and Mobile Number Portability blacklisting and whilst blowing to ensure compliance to MTNN policies.

•   File accurate suspicious activity reports to banks as required by law and MTNN Mobile Money policy.

•   Develop relationships to ensure AML data integrity and completeness.

•   nderstand subscriber trend patterns and develop alarms to that will proactively flag suspicious transactions.

•   Fine tune AML systems in line with changing trend analysis of subscribers.

•   Maximise the Fraud management System  to aid investigation as necessary

•   Validate statistical and detailed information about commissions, service fees and taxes related to Mobile Money services; transaction pattern, profile change and compromised point and customer hotlists.

•   Validate all alerts involving customer, agents, merchant, banks suspected criminal history and report finding to SM, Subscriber Fraud

•   Proactively identify, evaluate and prioritise product development opportunities and advise business on its benefits.

•   Follow up and ensure resolution of all investigations.

•   Review business requirement specifications and user requirements for new product launches or system changes to assess the impact on revenue and fraud

•   Assist to produce required reports, both periodic and ad-hoc.

•   Ensure that fraud analyst compile with monitoring of the system 24 hours a day / 7days a week and report findings.

•   Manage the shift calendar of the Mobile Money team.

•   Ensure all fraud queries and resolutions are properly logged in the fraud management logbook.

•   Prepare presentation material denoting trending, key indicators and performance impacting losses through fraud.

•   Recommend tools and methods that could be deployed in combating Mobile Money fraud.

•   Develop tests to challenge existing fraud processes and make recommendations for change.

Job Conditions:   

•   Normal MTNN working conditions

•   May be required to work extended hours

•   Willingness to travel at any time

Reporting To: Senior Manager, Subscriber Fraud

Required Skills:

•   First degree in any numerate discipline with post graduate diploma in computer science.

•   Minimum of 4 years work experience comprising any 2 combination from below;

•   Minimum 2+ years in fraud prevention utilizing Anti Mobile Laundering Tool and Fraud Management System (FMS)

•   Minimum 2+years in Revenue Assurance Operation / Telecom Analytics

•   Minimum 2+years in E-commerce and payment

•   Preference will be given to candidates with:

•   2+ years supervisory / managerial and telecommunications industry experience

•   A strong background in risk/business assessment

Qualification: First degree in business related discipline, equivalent quantitative discipline or computer science.

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