Head, General Public Customer Care Job at NMIC Nigeria

[Jobrib]

Job Role: Head, General Public Customer Care

Job Code: NIMC072

Location: Abuja, Nigeria

Organisation: National Identity Management Commision (NMIC Nigeria)

Department: OPERATIONS MANAGEMENT

Reporting To: Head, Customer Care

Description:    – Reporting to the Head, Customer Care, the successful candidate will be responsible for designing, implementing, and managing general public customer relations strategy to promote consumer awareness of the identity management sector and also coordinate operational activities to ensure that customer complaints are promptly resolved.

Key Requirements:     – A bachelor's degree or its equivalent in Management, Administration, Accountancy, Economics, Information Technology. – Relevant professional certification(s) will be an advantage. – A minimum of 10 years' post-qualification experience, with at least 5 years' relevant professional experience in a similar organisation.

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