Fraud Analyst Job at MTN Nigeria

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Job Title: Fraud Analyst

Job ID: 1916

Location: Lagos, Nigeria

Organisation: MTN Nigeria Communications Limited

Job Description:

•   Proactively identify suspicious Mobile Money transactions

•   Liaison with associated banks for suspicious Mobile Money trends and transactions

•   Maintain and enhance fraud policies, processes and procedures

•   Ensure data completeness and integrity of the Anti-Money Laundry System (AML)

•   Drive proactive analysis that will form basis for AML system fine tuning

•   Achieve Mobile Money fraud reduction targets set by the business

•   Day-to-day management of direct fraud personnel performance including reporting and appropriate issues escalated

•   Provide a visible and friendly relationship with all associated banks, law enforce and judiciary bodies in Nigeria

•   Participate in industry associations, working groups and initiatives focused on collaborative fraud prevention efforts

•   Assessment of potential money laundering, terrorism funding and mitigating techniques

•   Monitor transactions and implement effective internal controls

•   Ensure Know-Your-Customer 'KYC' activity is tailored to Mobile Money

•   Reporting transaction above specified limits to Senior Subscriber Fraud Analyst

•   Fine tuning the AML to detect Money Laundering and vulnerabilities

•   Proactively mitigate identified vulnerabilities

•   Monitoring activities of all  especially agents / retail outlets

•   Ensure proper record keeping is maintained by MTNN

•   Understand and analyse Mobile Money architecture and transaction  flow and ensure compliance to laid down Mobile Money operation processes.

•   Understand all policies relating to AML, Mobile Money and Mobile Number Portability blacklisting and whistle blowing to ensure compliance to MTNN policies.

•   File suspicious activity reports to banks as required by law and MTNN Mobile Money policy.

•   Monitor integrity and completeness of AML data input and output.

•   Analyse subscriber trend patterns and develop alarms to that will proactively flag suspicious transactions.

•   Maximise the Fraud management System  to aid investigation as necessary

•   Validate all alerts involving customer, agents, merchant, banks suspected criminal history and report finding to SM, Subscriber Fraud

•   Proactively identify, evaluate and prioritise product development opportunities and advise business on its benefits.

•   Follow up and ensure resolution of all investigations.

•   Understand business requirement specifications and user requirements for new product launches or system changes to assess the impact on revenue and fraud

•   Manage the shift calendar of the Mobile Money team.

•   Provide input into the monthly fraud management report.

•   Hands-on development and execution  of acceptance and technical test on various AML implementation across MTN Nigeria

Job Conditions:   

•   Normal MTNN working conditions.

•   May be required to work extended hours.

•   Willingness to travel at any timePrompt dissemination of alert information from the AML.

•   Availability of information from AML.

•   Systematic analysis and evaluation of fraud related incidences.

•   Reduction in fraud related activities throughout the organisation.

•   Risk identification in business processes and technology.

•   Effective controls in fraud impacting systems and business processes.

Reporting To: Senior Fraud Analyst

Required Skills:

•   First degree or equivalent quantitative discipline

•   4 years work experience which includes any 2 combination from the following;

•   A minimum of 2 years experience in telecommunications sector

•   At least 2year Fraud Operational / Revenue Assurance Operations experience

•   At least 2 years of  analytical/policy experience

•   At least a minimum of 2 years experience in E commerce or payment

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