Senior Manager, VAS, Data and Content Development Job at MTN Nigeria

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Job Title: Senior Manager, VAS, Data & Content Development

Job ID: 4699082

Location: Nigeria

Organisation: MTN Nigeria Communications Limited

Job Description:

•   Review telecommunications market and contribute to the development of strategies for MTNN products and services, demonstrating an understanding of MTNN business strategies and needs of the customer.

•   Develop detailed plans in support of approved strategies, organizing required resources, monitoring and periodically reporting progress of plans.

•   Direct and provide a strategic framework for product managers to develop and manage new 3rdparty relationships, contracts, data services/features, content and application portals and messaging products.

•   Develop possible future scenarios of MTNN's data, applications/content portals, VAS and messaging product portfolio by considering current and future business models and technologies, and determine combination of features and scenarios that will positively impact and satisfy customer's needs and aspirations.

•   Identify and advise on new opportunities for MTNN to explore by providing products and services based on the evolution of technologies.

•   Design and develop new systems, products and services for multiple market segments, across the entire spectrum of customers addressed by MTNN.

•   Ensure market managers and the rest of the organisation are aligned with the evolution of the product and services roadmap based on new technologies.

•   Drive product and service delivery across the organisation in the medium to long term by agreeing and setting goals cross functionally.

•   Maintain in-life products and services.

•   Ensure full integration of quality management processes and their effective deployment on a day-to-day basis.

•   Use relevant metrics and measures to routinely monitor progress against targets and take appropriate managerial action to ensure targets are met or exceeded.

•   Provide performance data to support management decision-making.

•   Identify training and development needs of team members and manage skills enhancement programmes for the team to ensure enterprise sales targets are fully met.

•   Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

Education:

•   A first degree or post-graduate diploma in Marketing, Accounting, Business Administration or a related discipline

•   An MBA will have an advantage

•   A first degree or post-graduate diploma in Engineering and/or Design is desirable.

•   Training and certification in Project Management is desirable

Experience:

•   At least 12 years work experience of which includes:

•   5 years in advanced Business development, or Product Development and Management experience in a Telecommunications-related environment

•   12 months experience in managing Portals or data services development, or technical/technology partner management

•   3 years' experience in advanced Project Management

•   3 years in co-coordinating a number of external agencies and suppliers at management level

•   2 years' experience in dealing with senior stakeholders within an established organization

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