Author Topic: IT Production Officer Job at Stanbic IBTC Bank Plc - Nigeria  (Read 416 times)

Jobrib

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Job Title: Officer, IT Production

Job ID: 10546

Location: Lagos, Nigeria

Company: Stanbic IBTC Bank Plc – Nigeria

Parent Company: Standard Bank Group

Sector: Banking and Finance

Purpose of Job:

•To process data by running End of day activities on application systems, take backup of databases, generate reports, print and circulate.

•Ensure that all work request / incidents logged in Remedy are responded to and resolved within the agreed time frame. Also ensure that calls are escalated and communicated to the required support area and user.

•Provide high level competency with regard to application systems monitoring.

Educational Qualifications:

•   Minimum of first degree or its equivalent in numerate or semi-numerate disciplines such as engineering, computer sciences, statistics, mathematics.

•   Professional qualification will be an added advantage.

•   Minimum of 2 year post qualification experience.

•   Experience in Finacle Banking Application will be an added advantage.

Personal Skills:

•   Good leadership skills

•   Strong organizational skills

•   Strong troubleshooting skills

•   Interpersonal skills

•   Good leadership skills

•   Good written and oral communication

•   Results Oriented

•   Customer focused

•   Integrity

•   Ability to work under pressure

Required Technical Competencies:

•   Must be service oriented

•   Relationship Management.

•   Good logic and problem solving skills.

•   Good knowledge on ITIL processes.

•   Issues Management.

•   Good multitasking abilities.

•   Proficiency in MSSQL server, ORACLE, Sybase and Crystal Report.

•   Proficiency in the use of Microsoft software.

•   Proven ability to work under stress in emergencies; flexibility to handle pressure coming from all directions simultaneously.

•   Strong customer focus and ability to manage client expectations.

•   Self motivation and able to work under little supervision.

•   Ability to interact with users at all levels.

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