Call Centre Agent Job at Workforce Management Centre - Nigeria

[Jobrib]

Job Title: Call Centre Agent

Reference: OSS/CCA/13

Recruiter: Workforce Management Centre – WFM Centre Nigeria

WFM is seeking talented individuals to fill the vacancies that exist in Lagos, Port Harcourt, Abuja, Kano, Kaduna, Ibadan, Ilorin, Akure, Ondo, Ado-Ekiti, Owo, Abeokuta, Ijebu Ode, Enugu, Aba, Owerri, Benin, Calabar, Yenogoa and other major cities across the country:

Primary Responsibility:

•   Provides customer service support to the organization by obtaining, analyzing and verifying the accuracy of information in a timely manner;

•   Initiates and/or implements corrective action as needed in order to ensure that excellent standard of service and a high level of customer satisfaction is maintained.

Qualification and competence:

•   Minimum of OND in any discipline

•   Excellent spoken English with impressive interpersonal skills

•   Must be Computer literate

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