Cabin Services Executive Job at Aero Contractors Company of Nigeria Limited

[Jobrib]

Job Title: Cabin Services Executive

Reference: ACN/FO/CSE/0313

Organisation: Aero Contractors Company of Nigeria Limited

Reports To: Manager, Flight Operations

Function: Flight Operations

Sub Function: Customer Service

Location: Lagos, Nigeria

Purpose Statement: To strategically lead and develop the cabin services team to ensure the delivery of a consistent and enviable service.

Key Accountabilities: – Assist the Human Resource Department in ensuring the selection and recruitment of suitably qualified candidates as Cabin Crew.  – Coordinate cabin crew activities; supervise the roistering of cabin crew for monthly flight schedule, ensure all appropriate and check forms are available.  – Process incident reports and any irregularities; recommend remedial actions with nominated post holders concerned.  – Recommend to management through the HR department to call a hearing when such actions seem appropriate and co- operate in the resulting investigation.  – Ensure the planning and monitoring of flight catering services with the catering unit,  – Select instructors for Cabin Department in cooperation with Head of Training and the HR Department.  – Cooperate with Technical department in regards to cabin related issues such as safety equipment and the improvement of technical installations in the cabin to increase safety and comfort.  – Standardization & Enforcement Ensure that all company, national and international requirements for flight safety are met and cabin crews are trained to meet such requirements; supervise cabin crew drills on practical procedures and performance, organise non-scheduled line flight to check for professional standard and development of cabin personnel

Knowledge, Skills and Experience:  – This position requires a graduate with HND or good University degree, BSc/HND in any field, Valid NCAA Cabin Crew License Must have at least 5 years experience as an operating SCCM (Senior Cabin Crew Member). – Must have completed the appropriate Cabin Crew courses.  – Must have adequate knowledge of the Cabin Crew Operations Manual.  – Must be a certified NCAA instructor Computer literate with good communications and effective time management skills.  – Should possess qualities of diplomacy, flexibility and innovation.

The following skills are essential:  – Analytical ability  – Excellent people management skills  – Creative thinking and problem solving  – A confident swimmer  

Deadline: 29th March, 2013.

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