Customer Service Officer Job at Adexen Nigeria

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Job Title: Customer Service Officer

Job Reference: NGA1196

Location: Onne, Nigeria

Organisation: Adexen Recruitment Agency / Adexen Nigeria

Sector: Maritime

Function: Other

Our client: A leading provider of shipping and marine services to recruit a Customer Service Officer for its operations in Eastern Nigeria.

Job description:

• The candidate will be responsible for maintaining relationships with clients.

• He/She will report to the Onne Branch Manager

Responsibilities:

The responsibilities for this office shall include but is not limited to the following:

• Maintaining customer records and efficient service delivery

• Proactive response to queries and business requests

• Apt understanding of the business, clients requests and channel same to appropriate unit

• Achieve & exceed designated revenue targets

• Supply support services to staff and clients

Qualifications and experience:

• B.Sc in a management related course

• At least 2 years experience in a similar function

• Must possess a thorough understanding of relationship management

• Preferably female

• Excellent Presentation & Communication Skills

• A pleasing personality with the ability and drive to have the objectives completed

• Should be Self-motivated

• High proficiency in MS Office applications

What is on offer? Attractive package

If your experience, personal characteristics and qualifications meet the position specifications and your personal objectives are to seek such a challenge, then we would like to hear from you with details of your current earnings, up to date CV and explanation as to why your achievements to date fit you for consideration.

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