Customer Service Representative Job at MIMS Consult

[Jobrib]

Job Title: Customer Service Representative

Location: Lagos, Nigeria

Recruiter: MIMS Consult

Our client is a manufacturer of pharmaceutical products and needs a customer service representative urgently.

QUALIFICATIONS: – Candidate must be H.N.D/ B. Sc holder in any field. – should have 1-3 years experience, Corpers can apply. – Male candidate preferably – Should be as smart as will be required to have full product knowledge within a short period. – Ensure outstanding customer satisfaction by maintaining strong working relationships. – Guide and lead team members to deliver products/services that meet or exceed the customer requirements. – Handle client issues throughout the implementation life cycle in a timely and accurate fashion. – Manage and train resources to ensure quality and consistency of service to customers. – Schedule and conduct status meetings with appropriate development resources and customers. – Provide proper refund and compensation to customers on time.

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