Regional Account Partner Job at MTN Nigeria

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Job Title: Regional Account Partner

Job ID: 1970

Location: Abuja, Nigeria

Division: Enterprise Solutions

Organisation: MTN Nigeria Communications Limited

Job Description:

Key Account Management;

•   Establish and maintain effective business relations partnerships with clients.

•   Build an in-depth knowledge of the clients operating environment, business drivers, objectives, strengths and challenges to be able to develop and implement solutions to meet their strategic needs.

•   Assist clients in understanding the value proposition and differentiations of the MTN data products and services.

•   Handle all customer requests for service successfully including fault reports and billing queries.

•   Develop a contact strategy; create and maintain an account development plan for each of the allocated accounts.

Business Development; Increase MTN market share by achieving set target through the acquisition of new accounts as well as development and maintenance of current accounts.

Sales Management;

•   Oversee the completion of the end to end sales process  from client prospecting to bill delivery.

•   Prepare and present all sales and contractual documentation to the customer, compliant to the MTN standards.

•   Ensure full integration of quality management processes within all sales activities for the allocated regional accounts, ensuring effective deployment on a day to day basis.

Business Analysis;

•   Conduct research on potential customers and potential spend profile using the data mining system.

•   Perform continuous analysis of the relevant industry, to identify new prospects or opportunities for the regional sales department.

•   Use relevant metrics and measures to routinely monitor performance against targets and take appropriate actions to ensure targets are met and exceeded.

•   Provide sales performance data to support management decision making.

Others;

•   Support the Sales Regional Manager in developing sales plans by providing professional advice and input.

•   Ensure integrated channel management supported by appropriate systems such as the CRM; use knowledge management to increase the professionalism of account management.

•   Prepare weekly and monthly regional sales status reports.

Job Conditions:   

•   Normal MTNN working conditions

•   May be required to work extended hours

•   Tool of Trade Vehicle will be required for the Job

•   A valid drivers license.

•   May be required to work extended hours overtime and weekends.

•   80% of work is carried out on the field

•   National travel and a valid drivers license.

•   Constantly on the road prospecting for new clients and selling more services to existing.

Reporting To: Regional Sales Manager North

Required Skills: First degree in Business Administration, Commerce or any other related discipline.

Experience:

•   4 years work experience including

•   Experience in the sales environment of a telecommunications company, preferably customer facing

•   Exposure to strategic planning

Employment Status : Permanent

Qualification: First degree in Business Administration, Commerce or any other related discipline.

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