Engagement Manager - MBB Job at Ericsson Nigeria

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Job Title: Engagement Manager – MBB

Job ID: 00084751  

Location: Lagos, Nigeria

Organisation: Ericsson Nigeria

Purpose of Job Role: – Accountable for customer centric offerings, including re-use, based on the complete Ericsson portfolio and 3PP.  – Responsible for creating and taking forward offerings to existing or new markets and customers with potential for substantial growth through innovative business and go-to-market models, cross all engagement models. – Responsible for sales of offerings within respective practice.  – Partner with the KAM/AM in driving customer engagements by providing thought leadership and support in identifying and capturing opportunities.  – Responsible for creating a highly capable and experienced organization, able to work with C-level with customers, long-term engagements and to prove Ericsson credibility in the field with successful business cases.

Responsibilities:

Deliver customer value and thought leadership;

•   Read up on new and emerging technology and business trends.

•   Provide insight on how new trends will affect customer business.

•   Provide insight on how new trends will affect current and future technology.

•   Provide insight on how new trends will affect operations.

•   Provide insight on how this would affect Ericsson business.

•   Ensure that PA roadmaps are aligned with Regional Portfolio offering.

•   Provide feedback to R&D.

•   Drive pro-active dialogue with the customer executives in collaboration with the KAM.

•   Drive pro-active dialogue across multiple Customer Units and Accounts.

•   Contribute to region Practice Strategy.

•   Gather and analyse competitor information.

Lead virtual/functional team to support KAM to grow within and beyond current business;

•   Conduct annual accounts planning sessions.

•   Conduct in-depth business focused discussions with customer.

•   Analyze customer business environment, requirements, plans and issues.

•   Investigate current customer network.

•   Determine list of potential activities and solutions.

•   Present list of potential activities and solutions to customer.

•   Develop customer presentation.

•   Perform value argumentation.

•   Identify new business opportunities.

•   Pro-actively drive new business opportunities.

•   Maximize business from existing engagements.

•   Contribute to business case development.

•   Present business case argumentation to C-level.

•   Negotiate and close business deals.

•   Build, manage and expand the regional offering portfolio in a specific area of competence and/or business.

•   Prioritize list of potential activities and solutions.

•   Define scope of activities.

•   Identify resources required.

•   Secure resources.

Drive knowledge transfer

•   Participate in on-the-job training.

•   Make presentation of business-related solutions for internal knowledge sharing.

•   Make presentation in external seminars and conference for eminence building.

•   Give input to Project-one pagers.

•   Contribute to relevant communities within Ericsson.

•   Participate in coaching activities.

•   Participate in mentoring activities.

Support Sales activities led by other practices

•   Identify and contribute with resources.

•   Support sales initiatives with Insight and analysis.

•   Support in identifying business opportunities.

•   Support in developing and delivering customer presentations including; solutions, value argumentations, business cases.

•   Support in negotiations and closing deals.

•   Identify and contribute with resources.

•   Identify and close, in cooperation with P&A, Sourcing, Business Development, and Practices,   partnership agreements in selected areas.

•   Drive Business Partners Intelligence process at regional level.

•   Manage partner relationships ensuring that business and operational results are in line with agreed

•   targets.

Personal Traits

•   Result oriented

•   Intellectual ability and strategic thinking

•   Innovative & creative

•   Social ability & interpersonal skills

•   Responsiveness – ability to understand, quickly adapt and act upon new information and influences

•   Passionate to win

•   Responsive

•   Perseverant

Please note that this is a local position, to be based in Nigeria or Ghana.

Qualifications:

Qualifications and Experience;

•   5-10 years experience of relationship sales

•   5-10 years of experience from ICT industry

•   Minimum 5 years in leadership positions

•   Relevant business / Technical degree (MBA preferable)

Job: Consultant

Primary Location: NG-Lagos-Lagos

Other Locations: KE-110-Nairobi, GH-Accra-Accra

Schedule: Full-time

Job Type: Standard

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