Massive Customers Service Officers Needed at Fosad Consulting

[NJD]

Our client has delivered superior customer service in the insurance space over the years. In their bid to continue to foster a value adding relationship with

their customers they have asked us to help them source for Customers Service Officers.

Job Description

• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Maintains financial accounts by processing customer adjustments.
• Recommends potential products or services to management by collecting customer information and analyzing customer needs.
• Prepares product or service reports by collecting and analyzing customer information.
• Contributes to team effort by accomplishing related results as needed.

Qualifications

• Good communication skills
• HND/BSC in any degree

Experience in Customer Service not compulsory but an advantage

Additional InformationCandidate availability.

How to Apply

Interested applicant should apply through this link- www.smartrecruiters.com/fosadcounsulting  or go to our website:www.fosadconsulting.com and click on our careers tab to apply.

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