Author Topic: Information Technology Manager Job at Eko Hospitals Nigeria  (Read 282 times)

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Job Title: Information Technology Manager  

Location: Lagos, Nigeria

Employer: Eko Hospitals

The Information Technology Manager is responsible for installing and maintaining computer hardware, software and networks.

SCOPE: The Information Technology Manager reports to the Senior Administrative Officer and manages and provides hardware and software maintenance, training and consultation, and recommendations about future planning and development of resources. Providing these services in an effective and efficient manner will ensure maximum access to and implementation of technology services and resources.

RESPONSIBILITIES:

1.   Manage information technology and computer systems

•   Plan,organize,direct,controlandevaluatetheoperationsofinformationsystemsandelectronicdataprocessing(EDP)

•   Developandimplementpoliciesandproceduresforelectronicdataprocessingandcomputersystemsoperationsanddevelopment

•   Meetwithmanagerstodiscusssystemrequirements,specifications,costsandtimelines

•   Hireandmanageinformationsystemspersonnelandcontractorstodesign,develop,implement,operateandadministercomputerandtelecommunicationssoftware,networksandinformationsystems

•   Controlthecomputersystemsbudgetsandexpenditures

2.   Ensure technology is accessible and equipped with current hardware and software Main Activities

•   Troubleshoot hardware, software and network operating system

•   Be familiar with all hardware and software

•   Be familiar with network operating system

•   Provide orientation to new users of existing technology

•   Train staff about potential uses of existing technology

•   Train staff about new and potential use

•   Provide individual training and support on request

•   Provide recommendations about accessing information and support

•   Maintain current and accurate inventory of technology hardware, software and resources

3. Monitor and maintain technology to ensure maximum access Main Activities

•   Troubleshoot all technology issues

•   Maintain log and/or list of required repairs and maintenance

•   Make recommendations about purchase of technology resources

•   Research current and potential resources and services

•   Provide network access to all staff and students

•   Install work stations

•   Connect and set up hardware

•   Load all required software

•   Provide network accounts and passwords as required

•   Monitor security of all technology

•   Install and maintain Foolproof and passwords

•   Input and maintain IP addresses

•   Advise staff of security breach and/or change in password or security status

•   Ensure installation of lock out programs

•   Identify and prepare hardware for disposal when appropriate

•   Ensure hardware is stripped and secured before disposal

4. Perform other related duties as required during working hours

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge:

The incumbent must have proficient knowledge in the following areas:

•   Computer hardware and software systems and programs

•   Computer networks, network administration and network installation

•   Computer troubleshooting

•   Computer viruses and security

•   E-mail and internet programs

•   an understanding of the economic, cultural and political environment

Skills:

The incumbent must demonstrate the following skills:

•   management and supervisory skills

•   ability to install and administer computer hardware, software and networks

•   team building skills

•   analytical and problem solving skills

•   decision making skills

•   effective verbal, presentation and listening communications skills

•   effective written communications skills

•   computer skills including the ability to operate computerized accounting, spreadsheet, word-processing, graphics and website development programs at a highly proficient level

•   stress management skills

•   time management skills

Personal Attributes:

The incumbent must demonstrate the following personal attributes:

•   be honest and trustworthy be respectful

•   possess cultural awareness and sensitivity

•   be flexible

Education / Qualifications:

•   Minimum of Bsc /HND

•   Post University school education, relating to IT and any other IT/network related qualifications or training are also desirable.

Skill Requirements:

•   Experience in providing IT support, ideally in a helpdesk environment

•   Technical knowledge of Microsoft Windows on both desktop and server

•   Excellent communication skills – both written and verbal

•   Able to work on own and under pressure

•   Self-motivated

•   Good time management and priority handling

•   Previous experience of working in a customer facing environment

•   Ability to diagnose and resolve problems

•   Initiative to find answers to new questions

•   Professional working attitude

•   Driving license and own business-insured transport for site visits

•   Experience of working from home

Experience in the following would be highly advantageous:

Desktop;

•   Windows XP, Vista & Windows 7

•   Microsoft Office 2003 – 2010 for Windows

•   MacOS X 10.7

•   Microsoft Office 2011 for Mac

•   Apple iOS (iPad & iPhone)

Server;

•   Windows 2003 – 2008 R2 Server

•   Microsoft SQL Server 2000 – 2008

•   Microsoft Exchange Server 2003 – 2010

•   Linux

•   VoIP (Asterisk)

•   VMware ESX and ESXi 4.1 and 5.0

Network;

•   Cisco Switches, Routers and Firewalls

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