Forensic Investigator Job at Stanbic IBTC Bank Plc

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Job Title: Forensic Investigator

Employer: Stanbic IBTC Bank Plc

Parent Company: Standard Bank Group

Sector: Banking and Finance

Job ID: 11698

Location: Lagos, Nigeria

Division Group: Operations

Position Category: Group Operations Control

Employment Type: Full Time – Permanent

Shift: No

Regulatory Approval: Yes

Job Purpose:

The Forensic Investigations Department is charged with the task of upholding policies and procedures and for enforcing the principles subscribed to in the Group's fraud policy of which the following are the more important:

•   Providing a central source of expertise and intelligence on fraud risks and controls

•   Assisting management in limiting loss to the Bank due to fraud, theft, robberies and negligence

•   Investigating all such incidence considered necessary in a professional and cost effective manner

•   Identify culprits responsible for causing loss and ensure that they are disciplined and or prosecuted to the full extent of the law

•   Liasing with law enforcement agencies, professionals and commercial organisations in this field of expertise

•   Developing training courses, workshops, brochures and other material to alert employees as to the Bank's policy and fraud and how to detect, prevent and report on fraud.

KEY RESPONSIBILITIES:

•   To consider, plan and give effect to all requests for detailed investigations and submit a findings report.

•   Analyze findings and control weaknesses and submit appropriate recommendations.

•   To ensure successful prosecution and recovery of loss.

•   To present the Bank's case at disciplinary hearings.

•   To provide meaningful MIS stats to management

•   To perform forensic audits when required as directed by GFS Management

•   Recover losses suffered as a result of fraud and other irregularities affecting the bank's bottom line

Key Performance Measures:

•   Initiated within 2 working days from allocation; Complexity -low, medium, high (working days): Issues to be addressed where/when applicable on: Culpability, Control deficiencies, routine recommendations, liaison with Auditors, recoveries, disciplinary action, criminal action, civil action, liaison with Legal.

•   Completed within specified time frame; low, medium & high.

•   Effective communication of investigation findings to customers; Proper structure and format; factual and substantiated findings; Ensure sign off in accordance with the prescribed limits; Ensure submission of executive appraisal where appropriate.

•   Maintenance of files: Investigator's diary notes; Evidence secured-zippel locker ;Original documents; Agreed procedures as per manual and instructions; Report distribution as per distribution list; Ensure proper sign off.

•   Submit MIS timely to GFCC; Weekly – Capture new cases and maintain others on the GFCC Response SharePoint and also update suspended staff details;  Monthly – Activity report: Feedback on follow-up cases.

•   Compilation and construction of affidavits; Successful arrests, prosecution. Liaison with the Police on Court and other follow up cases; Successful convictions.

•   Minimal complaints from customers on: Effective communication with customers; Displinary hearing on matters handled; Criminal matters handled.

•   Fraud awareness presentations; special projects; frauds frustrated, early warning circulars; interface with the bank's training programme; routine recommendation; control recommendation.

•   Minimum recovery(where applicable) on losses investigated as per EPM targets

Required Skills and Qualifications:

•   Minimum of a 2.1 B.Sc first Degree in Social Science

•   Professional qualification ; ACIB; ACA, other relevant ones.

•   A sound grounding in general banking

•   Minimum of 5 years general banking experience, and/or investigative field; forensic auditing or operational loss control fields.

•   Knowledge of the criminal justice system and civil recovery procedure.

•   Understanding of the banking environment would be advantageous.

•   Experience in litigation support would be advantageous.

•   Report writing and presentation skills.

•   Computer literacy.

•   Have ability to work independently and with minimum -supervision.

•   Excellent communication skills.

•   Experience in giving evidence in court or other tribunals

Required Competencies:

PERSONAL COMPETENCIES:

•   Embodies the values of the Group: Displays integrity and commitment towards Group values; follows defined codes of conduct and ethical principles in a manner that supports ethical organizational and social norms.  

•   Analytical: Identifies and analyses patterns and trends, sees the relationship between cause and effect, has an enquiring mind

•   Observant: Alert, is quick to identify potential opportunities, notices the details of situations and is in touch with the local environment

•   Critical: Good at probing the facts, challenges assumptions, sees disadvantages.

•   Forward planning: Prepares well in advance, enjoys setting targets, and plans activities.

•   Innovative: Generates ideas, shows ingenuity and thinks up solutions, creates opportunities for others to innovate within the agreed organisational processes

•   Detail Conscious: Likes to get every detail right, methodical and organized, precise, accurate, neat and tidy with paperwork, systematic

•   Conscientious: Sticks to deadlines, completes jobs, and perseveres with routines.

•   Consultative: Encourages others to contribute, consults, listens and refers.

•   Resilient: Unruffled by difficult situations, rarely upset by criticism, emotionally controlled.

•   Resourceful: Displays practical ingenuity is skilled at devising expedient and practical solutions without help.

•   Persuasive: Is convincing with arguments, negotiates, and changes the opinions of others.

•   Time Management skills

•   Ability to deal with conflict

•   Assertiveness skills

•   Delegation

•   Good communication skills both written and oral

•   Drive

•   Results orientated: Strongly motivated to compete and achieve impressive results, strives to improve, has a "can do" attitude and enjoys challenges.

•   Change Orientated: Accepts and adapts to change, enjoys doing new things, seeks variety, prefers novelty to routine

•   Team player: Enjoys working in a team, is supportive of and patient with others.

•   Good verbal communication

•   Demonstrate sound judgement

•   Ability to think laterally

Planning:

•   Ability to deliver results within agreed time frames

•   Monthly planning and reporting – month end reporting of FraudStop MIS and fraud awareness initiatives. Monthly feedback to relevant stakeholders and BU's related to MIS.

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