Core Banking Applications Support Officer Job at Stanbic IBTC Bank Plc

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Job Title: Core Banking Applications Support Officer

Employer: Stanbic IBTC Bank Plc

Parent Company: Standard Bank Group

Sector: Banking and Finance

Job ID: 11758

Location: Lagos, Nigeria

Division: Group IT

Position Category: Group IT  Architecture

Employment Type: Full Time – Permanent

Shift: No

Regulatory Approval: Yes

Position Description: Support Banking Applications e.g. Finacle Banking Application suite support, Pricing and periphera

KEY PERFORMANCE MEASURES:

•   Percentage uptime of application systems and software

•   Number of user-reported application-related issues resolved

•   IT Audit rating by Internal Audit, Routine Control, and external audit

•   No service impact as a result of application issue

•   Reduced number of incidents

•   Successful implementation of applications

•   Successful implementation of changes

•   Meet deadlines on task assigned

•   Ensure that service disruptions due to system downtime are minimized

EXPERIENCE:

•   Technical experience

•   Banking experience

KNOWLEDGE:

•   Strong analytical and problem solving skills

•   Excellent customer relationship and ability to manage client expectations

•   Proven ability to work under stress in emergencies; flexibility to handle pressure coming from all directions simultaneously

•   Strong team-orientated interpersonal skills; ability to effectively interface with a wide variety of people at all levels

•   Self-motivated and able to work under little supervision.

•   Logic and problem solving skills.

•   Good communication skills.

•   Ability to interact with users at all levels.

•   Must be service orientated

•   Ability to manage time and people

•   Good project management skill

•   Program development skill

•   Strong customer focus and ability to manage user expectations

•   Core Java,JSP,SQL,PL/SQL & Unix

•   Finacle Front End and Back End support

•   Finacle Interface Tool

•   Crystal Report Tool

•   Finacle Functional

•   Report Customization

•   Finacle Application Testing (Core)

•   Finacle Core and Interface Customization

•   Finacle Debugging

•   Customization of ONS Scripts using JSP

•   Reporting building using MRT

Personal Competencies: Competent and reliable staff that is honest and trustworthy.

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