Customer Care Agent - Port Harcourt Job at a Telecommunications Company in Nigeria

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Job Title: Customer Care Agent

Location: Port Harcourt, Nigeria

Employer: Telecommunications Company

We require the services of intelligent, friendly, vibrant, charming and presentable young female and male graduates to work in two new Call Centers opening soon.

Responsibilities:

•   Attending to customers over the phone.

•   Capturing customers' details on the system.

•   Providing information and resolving customers' issues.

•   Escalating customers' queries to appropriate units for prompt resolution.

Requirements:

•   Not more than 30 years of age.

•   Excellent interpersonal relations and attitude.

•   Friendly disposition, charming character and amiable personality.

•   Must be computer literate.

•   Excellent spoken English.

•   Fluent spoken Pidgin English

•   Good communication skill.

Qualifications:

•   B.Sc or HND in any field.

•   Must have completed the National Youth Service Corps Programme.

How to Apply:

Qualified candidates should e-mail their resume (preferably with a scanned passport photograph) not later than 5th August, 2013.

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