Customer Relationship Officer Job at Deft Business Solutions

Started by Jobrib, Jul 30, 2013, 05:31 AM

Jobrib

Job Title: Customer Relationship Officer

Location: Lagos, Nigeria

Employer: Deft Business Solutions (DeftSMS)

Job Description: Develop and execute sales program and activities to achieve the sales targets

Key roles and responsibilities:

•   Submission of weekly and monthly sales figures and projections.

•   Cross selling of products and referring business opportunities to others.

•   Generate new business to achieve defines sales targets

•   Value overall profitability

•   Customer referral to other business units

•   Rendering call memos, call plans and other weekly activity reports.

•   Maintain customer loyalty

•   Cross selling to existing customers and acquisition of new customers and point of sales

•   Exploring new sales areas and way to achieve target.

Qualification and skills:

•   Minimum of Ordinary National Diploma [OND]

•   Willing to work on Saturdays

•   Speaks well, service oriented and client focused

•   Proficient in Microsoft applications.

•   Knowledge of sales and relationship building process

•   Knowledge of Mobile SMS related products and familiarity with internet applications

•   Experience in sales and relationship management

Deadline: 5th August, 2013

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