Author Topic: Telecom Business Analyst - Niger at IBM Nigeria  (Read 266 times)

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Telecom Business Analyst - Niger at IBM Nigeria
« on: Aug 04, 2013, 05:31 PM »
Job Title: Telecom Business Analyst (Niger)

Employer: International Business Machines (IBM)

Job ID: GBS-0595992

Job type: Part-time Complementary

Work country: Nigeria

Position type: Professional

Work city: – Any

Travel: Up to 2 days a week (home on weekends-based on project requirements)

Job area: Consulting & Services

Business group: Global Business Services

Job category: Technical Services

Business unit: AS

Job role: Systems Support Specialist

Job role skillset: General

Commissionable/Sales-Incentive jobs only: No      

Job description:

• Build and maintain client relationships both with Business and IT Heads.

• Work collaboratively with client in documenting the CBR (Client business requirements) and SOW (Statement of work).

• Engage directly with business owners for collecting business requirement.

• Prepare weekly and monthly status/review decks (ppt.) and engage with client senior executives to share project status.

• Should be able to do development on small Change Requests (with efforts less than 10 man days).

• Should be able to validate/provide feedback, on the work effort estimation, given by vendor on various projects/ change requests.

• Should take the responsibility on updating the PAW (Project Authorization Workflow) tool for project mile stones, cost case and project status on regular basis.

• Attend meeting with Group/Centralized team on status and strategies. Lead meetings where required.

• Assist design and development teams in translating the business requirements into technical specifications.

• Review and provide feedback on developed training content.

• Assist business team in conducting the User Acceptance Test.

• Assist project team in getting the required sign-offs from client.

• Be able to understand Customer pain points. Discuss with Group team to leverage internal and external solutions. Suggest viable solutions to address Customer pain points.

• Coordinate with Group team to understand, Group level projects planned for the respective OpOCs and accordingly communicate their statuses to local Business/IT team on regular basis.

• Push back the requirements which are expected to be delivered/addressed by transformation/future projects.

• Take responsibility for delivery of assignments (within the AMS scope) locally.

• Manage local partners and vendors.

Required:

•   Bachelor’s Degree

•   At least 3 years experience in Telecommunications industry domain.

•   At least 3 years experience in good understanding of BSS/OSS.

•   At least 3 years experience in GSM Industry trends, issues and challenges.

•   At least 3 years experience in understanding Business process, policies and procedures.

•   At least 3 years experience in ability to Communicate, solve problems with a sense of ownership, enthusiasm and innovation.

•   At least 3 years experience in meeting deadlines in a high pressure environment.

•   At least 3 years experience in adapt to a changing environment and multi-task assignments.

•   At least 3 years experience in Competing and being a team player

•   English: Fluent

Preferred:

•   Master’s Degree in Information Technology

•   At least 5 years experience in Telecommunications industry domain.

•   At least 5 years experience in good understanding of BSS/OSS.

•   At least 5 years experience in GSM Industry trends, issues and challenges.

•   At least 5 years experience in understanding Business process, policies and procedures.

•   At least 5 years experience in ability to Communicate, solve problems with a sense of ownership, enthusiasm and innovation.

•   At least 5 years experience in meeting deadlines in a high pressure environment.

•   At least 5 years experience in adapt to a changing environment and multi-task assignments.

•   At least 5 years experience in Competing and being a team player

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Telecom Business Analyst - Niger at IBM Nigeria
« on: Aug 04, 2013, 05:31 PM »