Teller - Sanusi Fafunwa Job at Standard Chartered Bank Plc

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Job Title: Teller – Sanusi Fafunwa

Employer: Standard Chartered Bank Plc (SCB)

Job ID: 391929   

Job Function: Consumer Banking   

Location: Nigeria – SCB

City: Lagos

Full/Part Time: Full time

Regular/Temporary: Permanent

Job Description:

• To comply with respective Money Laundering Prevention Procedures and be alert at all times to unusual or possibly suspicious customer activity, and should report any suspicious activity to the respective Unit Money Laundering Prevention Officer and Line Manager as well as directly to the Country MLPO in urgent or exceptional circumstances.

• Build up good relationship with all internal and external customers.

• Make effort to improve personal product knowledge and to acquire multi-products processing skill.

• Make effort to improve personal productivity and output level. To achieve established standard.

• Understand and follow carefully the Bank's operational risk control standard underlying operating process and ensure the risks are minimized.

• Ensure timeliness of managing customer's complaint

Key Roles & Responsibilities

•   Cash transactions

•   Fund transfer

•   Customer inquiry

•   Cheque collection

•   Account maintenance

•   Balance confirmation

•   Customer Complaint handling

•   Rate board update

•   Cross Selling

•   Internal & external reports

•   Adherence to till limit of N100k and floor limit of N2m

•   Other assigned duties

Qualifications & Skills

Qualification: BSC

Skills:

• A GOOD KNOWLEDGE OF THE BANK'S PRODUCTS, SERVICES AND POLICIES.

• GOOD SERVICE SKILLS/ETIQUETTE/PERSONAL PRESENTATION

• GOOD KNOWLEDGE OF BANK CASH RELATED POLICIES

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