Author Topic: Retail Development Executive Job at Fan Milk Plc  (Read 325 times)

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Retail Development Executive Job at Fan Milk Plc
« on: Sep 19, 2013, 05:31 AM »
Job Title: Retail Development Executive

Location: (West/Lagos/North/East), Nigeria

Employer: Fan Milk Plc

PRINCIPAL ACCOUNTABILITIES (IPE Factors: Impact & Innovation):

•   Accountable for developing and maintaining of relationships in the retail outlets excluding Key Accounts within area of coverage.

•   Accountable for ensuring that all sales drivers are in place in area of coverage.

•   Accountable for the master data for all customers within his/hers portfolio.

•   Interact with customers in all retail sales channels except within designated area to ensure organic growth of sales per sales point for all Fan Milk product. Supervises and provides day-to-day support to franchise takers including (but not limited to);

•   Attends to request for new sales equipment. Monitors sales performance of indoor sales points.

•   Monitors and reports equipment failure/break-down to Service Team.

•   Monitor and report on sales equipment compliance with franchise and outlet contracts.

•   Find new outlets and link to nearest Franchise taker.

•   Act as point of liaison between Fan Milk Channel Managers and customers.

•   Supports Marketing department in planning for and execution of marketing campaigns and capturing marketing information and market data regarding Fan Milk and competitors performance.

•   Drive Franchise Taker behaviour by convincing and supporting customers to use ;

•   Central order office for order handling.

•   Cashless payment options

•   Customer care function for any support request

•   Support sales development team in identifying new customers or potential franchise takers

PERFORMANCE MANAGEMENT (Key Performance Indicators):

•   Sales budget for area of coverage.

•   Customer Master Data.

•   Development of new Sales Points.

•   Asset Management Customer Satisfaction

CRITICAL QUALIFICATIONS/SKILLS/EXPERIENCE (IPE Factor: Knowledge):  

•   The ideal candidate: Must be an outgoing and convincing personality, with a sense of urgency, who can communicate at all levels and persuade key stakeholders in to the right course of action.

•   Must be a graduate.

•   Must have broad experience with a structured approach to customer relationship management and business development.

•   Must have excellent entrepreneurial and commercial awareness.

•   The Ideal person must have financial and business acumen.

•   Must have in-depth knowledge of the FMCG market.

•   Negotiation Skills.

•   Must have a minimum of 2years relevant experience in FMCG industry.

•   Must be able to work in any part of the country(Ibadan/Lagos/North/East) Applicants must be resident in these areas.

NB: Applicants should indicate area/region of their choice on the top of their Curriculum Vitae while applying.

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Retail Development Executive Job at Fan Milk Plc
« on: Sep 19, 2013, 05:31 AM »