Account Manager / Sales Executive Job at Hamilton Lloyd and Associates - Nigeria

Started by Jobrib, Oct 01, 2013, 01:31 AM

Jobrib

Job Title: Account Manager/Sales Executive

Recruiter: Hamilton Lloyd and Associates

Our client is the leading provider of pan-African corporate connectivity and telecommunications. With customers in 43 sub-Saharan markets, they offer business communications services to regional and multinational corporations operating across the continent, connecting over 1 200 of the continent's largest and leading corporations. Their Nigerian office seeks to fill the position of an Account Manager/Sales Executive.

Department: Business Development

Location: Lagos, Benin and Ibadan

Reporting to: EHOD, Business Development

Role Summary: Responsible for Sales/Sales Management for both new business development and management and growth of business in existing clients. Develop relationships with customers for future development. Maintain strength of Gateway image and quality in front of Customer.

Responsibilities:

• Identify sales prospects

• Prospects aggressively and develops new customers through networking, referrals, company lead generation and cold calling and follows up appropriately to obtain appointments.

• Identify new business and ways to increase revenue share of within existing accounts.

• Monitor account performance and ensure that the set targets are met.

• Maximize customer satisfaction by developing and maintaining excellent relationships and effective communication channels.

• Manage the customer relationship for assigned accounts and develop revenue stream

• Be both proactive and reactive to the customer's needs and actively manage/monitor their performance (conduct and facilitate regular client visits.)

• Monitor account performance and ensure that the set targets are met.

• Prepare necessary reports (RFP's, Metrics, Periodic Business Reviews) and maintain in company database. Provide monthly reporting of revenue intake and closed sales to BDG General Manager.

• Maintain complete customer files and maintain appropriate customer and prospect information into the company contact management database.

Communications and Work Relationships:

• Demonstrate ability to interact and cooperate with all company employees.

• Build trust, value others, and communicate effectively, politely with mutual respect

• Maintain professional internal and external relationships that meet company's core values.

• Proactively establish and maintain effective working team relationships with all other departments.

• Have a good understanding of customer and market dynamics and requirements.

Knowledge, Skills, Experience and Competency requirements:

• Excellent interpersonal skills

• Excellent communication skills

• Must be energetic, honest and reliable

In respect to the ideal candidate profile;

Education: Must have a good University degree or HND in Electronic/Electronics or Telecommunications Engineering (minimum of Second Class or equivalent)

Experience: 3 – 5 year experience in similar role.

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Source: Account Manager / Sales Executive Job at Hamilton Lloyd and Associates - Nigeria