Graduate Service Centre Agent Job at Uni-Healthcare Nigeria

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Job Title: Service Centre Agent

Employer: Uni-Healthcare

Function Segment: Call Center Services

Location: Ikoyi – Lagos, Nigeria

Job Number: 1511049

Job Segments: Call Center, Customer Service

Role Summary/Purpose: Participates in the daily operations of the call center

Essential Responsibilities:

•   This Call Center Specialist serves as the primary contact between the customer and GEHC Service Support.

•   Call Center specialists are the face of GE Healthcare to our highly valued customers.

Requirements:

•   Associates degree, or equivalent work experience.

•   Prior demonstrated experience working in a Customer service role.

•   Demonstrated understanding of the product area as it relates to the customer segment

•   Demonstrated analytical thinking/problem solving ability

•   Ability to think clearly and quickly and empathize in high-pressure clinical situations

•   Tenacity & creativity in handling customer issues

Deadline: 30.10.2013

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Source: Graduate Service Centre Agent Job at Uni-Healthcare Nigeria

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