Author Topic: Commercial Director Job at a leading Integrated Logistics Company in Africa  (Read 177 times)


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Job Title: Commercial Director

Recruiter: Adexen Recruitment Agency / Adexen Nigeria

Job reference n°: 277

Industry: Logistics & Supply Chain

Location: Nigeria

Function: Commercial & Communication

Adexen Recruitment Agency is mandated by a  leading integrated logistics company in Africa to recruit a Commercial Director.

Our Client is a leading integrated logistics network on the African continent and a leading operator of public-private partnerships in the port and rail sectors. The group has been in operation for several decades.

Job description: The key responsibilities of the Commercial Director is to grow the activities of the group in both Nigeria and Ghana.

The responsibilities of the role include but not limited to the following:

•   Carry out regular market surveys with the help of Marketing.

•   Identify and communicate market changes, key competitor’s strategies and industry trends to local, regional and corporate teams.

•   Analyze the market’s attractiveness and competitive situation, with the main aim of achieving growth and profitability.

•   Analyze our strengths and weaknesses as compared to the competitors.

•   Provide reliable statistics, analyses and action plans to increase AL market share.

•   Define, propose and lead the execution of the commercial strategy in order to develop business in all activities (Clearing, Forwarding and Supply chain).

•   Review, adapt and/or amend strategy according to market challenges and business profitability.

•   Identify, target clients and lead the selling process.

•   Elaborate action plan in order to enhance our competitiveness, in terms of organization, service, quality, pricing, etc…

•   Work with Operations and the various support departments to provide appropriate solutions to Customers.

•   Provide active guidance and support in tenders, reviews and any other AL – Customer activity deemed strategic and relevant to the development.

•   Manage the Quotations activity, monitor and improve the related performance (hit rate, response time, etc.)

•   Build strong external and internal business relationships and network with key players.

•   Manage the Commercial team to ensure quantitative and qualitative targets are met.

•   Measure the performance of the Commercial team through appropriate metrics.

•   Identify commercial performance gaps and put corrective actions in place.

•   Train the commercial team to improve their knowledge and performance.

•   Update personal knowledge and technical expertise.

•   Monitor and report profitability analysis on Accounts.

•   Participate in debt recovery actions.

•   Monitor customers’ satisfaction issues.

•   Attend the monthly/quarterly KPI’s reviews with the Key Accounts.

•   Escalate opportunities with regional/global impact to regional/corporate Sales teams.

•   Provide input and support for regional/global RFQs and/or for regional/global customers.

•   Monitor contract compliance and for regional/global accounts proactively escalate non- compliance issues to regional/corporate sales teams.

•   Provide monthly reporting on-time and within the agreed framework.


The Ideal Candidate will have the following experience, qualifications and skills:

•   University degree in Business and/or Engineering

•   At least 5 years experience in a business development function in the Forwarding, Logistics, Supply Chain or Services industry.

•   Ability to translate operational concepts into business solutions.

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