Author Topic: Technical Support Officer Job at Interra Networks Ltd  (Read 365 times)

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Job Title: Technical Support Officer

Location: Abuja, Nigeria  

Employer: Interra Networks Ltd.

Responsibilities:

•   Installation, integration, maintenance and management of networked systems for the transmission of data.

•   Identify and resolve server hard ware issues.

•   Server support would be windows enterprise and other servers in the data centre.

•   Carry out regular checks on the status of servers (soft and hard ware)

•   Manage the data backup of servers

•   Efficiently analyzing and correcting hard ware and network issues.

•   Install new equipment and soft ware upgrades.

•   Responsible for the overall soft ware needs of the company (network and computer applications)

•   Start up all applications e.g.: Sugar, CRM, Sales force ETC.

•   Install soft ware, tests systems, implement and maintain system integrity.

•   Recommend and install fire walls and antivirus Software.

•   Handle escalation support from support team as assigned by support chief

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Source: Technical Support Officer Job at Interra Networks Ltd

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