Author Topic: Technical Manager Job at The Source Computers Limited  (Read 287 times)

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Job Title: Technical Manager

Location: Nigeria

Employer: TSC (The Source Computers Limited)

Job description:

•   The Technical Manager is responsible for ensuring delivery of industry leading IT solutions to our customers while mentoring and developing our technical team.

•   She/he will have to collaborate daily with functional leaders, business partners, and users to define business needs and functional requirements. She/he will provide leadership on multiple initiatives, to achieve business goals through the effective use of technology. Understanding of complex technologies is a necessary skill. As a Senior Technical Manager, you will provide leadership throughout the design development, implementation, and support transition phases of every project.

•   The candidate we seek must be able to demonstrate an ability to work in a team environment, possess excellent leadership skills, and an ability to lead multiple teams of Solution architects and developers to hit deadlines.

•   Strong communication skills are a must and a thorough understanding of Enterprise Feedback Management and Call Center operations a benefit. The ideal candidate should be comfortable working through ambiguity to deliver high quality IT solutions in the area of.

Desired Skills and Experience:

•   Proven capability to effectively drive for results

•   Partner with the business to understand their needs and strive to exceed expectations  Exercise sound project management practices and support a productive environment

•   Serve as the Project Manager for design, development, implementation, maintenance and product extensions

•   Effectively communicate project status to the project team, stakeholders, and senior management on a regular basis

•   Assists in the planning and implementation of additions, deletions and major modifications to the supporting infrastructure.

•   Implements network security as established by the company

•   Oversees the administration and maintenance of the company’s infrastructure, and directs more junior Innovators when necessary

•   Manages and develops upgrades to the company’s ICT system

•   Oversees troubleshooting, systems backups, archiving, and disaster recovery and Interacts with internal clients on all levels to help resolve IT-related issues and provides answers in a timely manner.

•   Ensures that company assets are maintained responsibly.

•   Manage the process of installing and configuring computer hardware, software, systems, networks, printers, scanners and more

•   planning and undertaking scheduled maintenance upgrades for Internal and External customers

•   Oversees the administration of the company’s WAN

•   Talking to clients and computer users to determine the nature of problems and responding to breakdowns

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Source: Technical Manager Job at The Source Computers Limited

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