Administrative Officer Job at Sundry Foods Limited

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Job Title: Administrative Officer  

Location: Port Harcourt, Nigeria

Employer: Sundry Foods Limited

Job Summary: Providing ongoing management support and direction to company's business/operational units to achieve customer satisfaction, productivity, schedule adherence and organizational goals and objectives in accordance with the company's policy and standard operating procedures.

Essential Job Functions:

•   Direct Supervision and lead continuous initiatives for efficient and effective management of all company-owned restaurants, bakeries and other food service locations company-wide

•   Ensure consistent product quality standards along brand locations

•   Maintain consistent service standards along all business/operating units

•   Improving profitability of restaurants, bakeries and other food services businesses

•   Product development and recipe formulation

•   Oversee continuous improvement and implementation of standard operating procedures and processes

•   Strengthen and maintain operating controls at the business/operating units

•   Monthly review of all restaurants performance. Ensure all units meet goals and targets on all key performance indices i.e. customer satisfaction as well as financial indices

•   Regular reporting of operating activities and performance

•   Ensure maintenance of facilities, equipment and other company-owned assets

•   Identify developmental needs for employees in restaurants. Coach and develop employees for success

•   Provide operational support to catering businesses

Education & Training Requirements:

•   Minimum of a Bachelor's degree in Hotel & Catering Management, Hospitality Management, Food Science, Business Administration or relevant field

•   Diploma or professional certificate in culinary arts is an added advantage

•   MBA will be an added advantage.

Key Result Areas:

•   Ensure 100% implementation of Standard operating procedures

•   Ensure 100% recipe and quality compliance

•   Ensure 100% achievement of revenue targets, contribution margin targets and food cost targets

•   Ensure 100% HACCP implementation across all units

•   Strive towards achieving 100% customer satisfaction

Experience:

•   Minimum of ten years post qualification experience in Chain Restaurant Operations Management in a world-class brand (other retail multi-unit multi-market experience would be considered)

•   Should have had responsibilities for at least a 20-unit restaurant operation

•   Prior experience as an executive chef/manager is an added advantage

•   Candidate must not be more than 45 years old, willing to relocate and willing to travel.

How to Apply:

Interested and qualified candidates should apply online forward a copy of their updated CV to hr@sundryfood.com.

A cover letter stating why s/he is best fit for this role should accompany the CV.

Deadline: 10.11.2013

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Source: Administrative Officer Job at Sundry Foods Limited