Officer - Member Services Job at Arik Air Limited

[Jobrib]

Job Title: Officer, Member Services

Location: Lagos, Nigeria

Employer: Arik Air Limited

Job specifications:

•   Ensuring efficient operation of member services centre.

•   Ensuring enhancing member awareness by handling accurate information relating to the programme.

•   Ensuring seamless member experience by handling of member queries & grievances.

•   Efficient handling of members who have not received member pack.

•   Ensuring pre-flight check to identify members scheduled to travel & circulation of the same to all airports.

•   Ensuring availability of coded membership forms/collateral/branding and overall programme ownership at station

Requirements:

•   3 to 5 years experience in similar job role while a University Degree would be of advantage.

•   Knowledge of principles, practices and techniques of operations.

•   Positive Attitude, Excellent communication in oral/written English,.

•   Knowledge of systems used in the Reservation

•   Department would be an advantage.

How to Apply:

Interested and qualified applicants should apply online or forward their applications and detailed CV to aviationcommercial@arikair.com.

Deadline: 10.11.2013

Apply to this job

Source: Officer - Member Services Job at Arik Air Limited