Supervisor - Loyalty Operations Job at Arik Air Limited

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Job Title: Supervisor, Loyalty Operations

Location: Lagos, Nigeria

Employer: Arik Air Limited

Job Specifications:

•   Liaison between client, IT, loyalty management team and off-site Employer Service Delivery team.

•   Prepare 'Service Proposal Documents' anreview Change Requests for programme developments and enhancements.

•   Develop and map operational process updates and enhancements for programme operation.

•   Assist Marketing & Communications ioverseeing successful delivery of programme materials from an operations perspective. (e.g. set-up of collateral, liaison with IT on SMS and Email delivery. etc.)

•   Assist Partnership Manager with the operational set-up for new partners (Le. stock processes, system interface liaison with IT, redemption process development, etc.)

Requirements:

•   3 to 5 years of experience in similar job role while a university degree would be of advantage

•   Excellent communication, analytical and negotiation skills

•   A self-starter that can take a project from concept to delivery.

•   Good communication skills with an ability to meet with programme partners and managers at all levels.

How to Apply:

Interested and qualified applicants should apply online or forward their applications and detailed CV to aviationcommercial@arikair.com.

Deadline: 10.11.2013

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Source: Supervisor - Loyalty Operations Job at Arik Air Limited

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