SIM Reg Operations Analyst - Kano Job at Etisalat Nigeria

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Job Title: Analyst, SIM Reg Operations

Location: Kano, Nigeria

Employer: Etisalat Nigeria

Job Summary; Provide operational and administrative support to the Regional Distribution Manager (dotted line to Manager-SIM Registration Operations) to ensure smooth day-to-day running of SIM Registration teams in assigned Region

Principal Functions:

•   Ensure implementation of processes and procedures guiding activities of SIM Registration Officers (SROs) in assigned Region to ensure delivery on set subscriber registration targets

•   Assist Regional Distribution Manager to manage SIM Registration Supervisors in assigned Region

•   Ensure responsible usage and safekeeping of all SIM Registration equipment/ tools in assigned Region

•   Provide and co-ordinate first-line systems support for SIM Registration issues in assigned Region

•   Ensure timely escalation and resolution of all SIM Registration-related issues and queries in assigned Region

•   Assist SROs in timely pooling of registered subscriber data to central server and escalate all factors/ challenges adversely affecting the achievement of pooling targets

•   Track, audit and visit Trade and SIM Registration outlets and hot-spots

•   Prepare and ensure timely delivery of all reports required from SIM Registration outlets for attention of Regional Distribution Manager and SIM Registration Operations Manager

•   Gather information on competition activities in SIM Registration and collate information for attention of HQ team

•   Perform any other duties as assigned by the Specialist-SIM Registration Operations

Educational Requirements: First degree or its equivalent in a relevant discipline

Experience,Skills & Competencies: Minimum of one year post NYSC relevant work experience.

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