IT Assistant Job at Equitable Health Access Initiative Nigeria

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Job Title: Information Technology / IT Assistant

Location: Akure, Nigeria  

Recruiter: Equitable Health Access Initiative (EHAI) Nigeria

Overall Job Purpose: She/he will assist the IT Officer in providing support and maintenance to EHAI's computer and network infrastructure to ensure stable operations.

Main Task:

•   Assist with network and security management

•   Assist with data storage architecture

•   Assist with procurement and implementation of new servers, technology, etc.

•   Assist with systems development

•   Provide user level technical support for end users, computers, printers, etc.

•   Provide user level training on daily applications used, including, but not limited to: MS Word, MS Excel, MS Outlook, MS Publisher, Adobe Acrobat, and other basic computer related skills.

•   Assist with end user system updates and monitoring. Including: Patch management, spyware removal and testing, virus checking, ensuring backup of data files, etc.

•   Assist with user management. (Adding and deleting users from AD, working with emails, etc.)

•   Monitor printers, copiers, and fax machines to make sure they are working properly and getting regular maintenance.

•   Provide High degree of professionalism and end user satisfaction and work well with others.

•   Assist in research of new technologies and software that might be beneficial.

•   Assist with technical documentation of systems and processes

•   Assist with creation and documentation of IT systems and networks.

•   Assist with the creation and documentation of technical knowledge base for common issues experienced by end users.

•   Perform other duties as needed.

Knowledge, Skills and Abilities:

•   Experience with MS Office products.

•   Must have basic knowledge of current technologies available in the IT world.

•   Experience and/or knowledge of various networking systems concepts including email, firewall, client-servers, network security, network protocols, etc.

•   Previous experience with computer and printer maintenance and repair.

•   Work independently and assist with multiple projects, priorities, and locations.

•   Work under pressure with interruptions and challenging deadlines.

•   Willingness to work with many different people.

•   Ability to be courteous and helpful.

•   Must show aptitude and desire to learn new skills on the job.

•   Must demonstrate creativity and good design skills for different publications.

•   Be able to communicate clearly and precisely, both orally and in writing.

•   Work as a team member and to promote a positive work environment.

•   Physical ability to perform essential job functions.

Qualification and Requirements:

•   BS/BA degree in Engineering, Information Technology, Computer Science or its recognized equivalent.

•   1 – 2 years post national youth service relevant experience.

•   Microsoft Certified Systems Engineer (MCSE) and/or Cisco Certified Network Associate (CCNA) certifications will be an added advantage.

How to Apply:

Interested and qualified applicants should apply online or send their Cover Letter and CV in PDF Format to ad@ehainigeria.org

Deadline: 13.11.2013

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