Business Partner - Lagos Job at a Restaurant / Cafeteria in Nigeria

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Job Title: Business Partner

Job opening ID: 33    

Location: Lagos, Nigeria

Type: Full time  

Employer: Restaurant/Cafeteria

Recruiter: Skill Enhancement Centre (SENCE) Limited / SENCE World

Roles and responsibilities:

The following are roles and responsibilities for this role:

• Responsible for the business performance of the restaurant.

• Analyse and plan restaurant sales levels and profitability.

• Organise marketing activities, such as promotional events and discount schemes.

• Prepare reports at the end of the shift/week, including staff control, food control and sales.

• Create and execute plans for department sales, profit and staff development.

• Set budgets and/or agreeing them with senior management.

• Plan and coordinate menus.

• Coordinate the entire operation of the restaurant during scheduled shifts.

• Manage staff and providing them with feedback.

• Respond to customer complaints.

• Ensure that all employees adhere to the company's uniform standards.

• Meet and greet customers and organise table reservations.

• Advice customers on menu and wine choice.

• Train and motivate staff.

• Organise and supervise the shifts of kitchen, waiting and cleaning staff.

• Maintain high standards of quality control, hygiene, and health and safety.

• Check stock levels and order supplies.

• Prepare cash drawers and provide petty cash as required.

• Help in any area of the restaurant when circumstances dictate.

Skill set:

• Minimum of HND/BSc in a related field of study and at least 3years experience.

• Good communication and interpersonal skills.

• Excellent customer service skills.

• Team-leading skills.

• Ability to work independently.

• Ability to use own initiative.

• Good business skills and knowledge of consumer trends and patterns.

• Ability to remain calm under pressure.

• Tact and diplomacy.

• Good numeracy skills.

• Ability to motivate others but also impose disciplinary measures if necessary.

• Good problem-solving skills.

• Good organisational skills.

Work experience: 2 – 3 years

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