Front Desk Manager Job at Kekere International School

[Jobrib]

Job Title: Front Desk Manager

Location: Lagos, Nigeria

Employer: Kekere International School

Summary: This is a customer-service position.  Initiative is appreciated, sales experience is a plus, computer proficiency and superior phone etiquette is required, mastery of multi-tasking is a pre-requisite, excellent customer service skills and the ability to communicate effectively with all levels of staff are essential. As a manager, you must be dependable, self-directed, able to take ownership, problem solve, and resolve conflict.

Responsibilities include:

•   Key holder

•   Keep track of all customer-related issues: including enrollment, payments, attendance, forms

•   Receive all phone calls and return messages

•   Sales

•   Maintain accurate cash drawer

•   Liaison between all levels of staff and customers

•   Maintain overall facility appearance and condition, including cleaning

•   Participation in scheduled advanced trainings

•   Other tasks as assigned

•   Some things you should know:

•   Kekere int School is a family owned business and EVERY member of our team plays a crucial role in the success of our students and our staff

•   As a part of the Sunshine team, respect is earned and egos are checked at the door; the environment you work in is directly related to the effort you put into your team

•   All new team members must complete the training, regardless of experience

•   Reliability is expected and initiative is encouraged

•   Staff meetings are mandatory for all staff members

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