CD Training Manager Job at Unilever Nigeria Plc

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Job Title: CD Training Manager

Job Number: 13000PEQ

Employer: Unilever Nigeria Plc

Schedule: Full-time

Primary Location: Head Office, Oregun, Lagos Nigeria

Shift: Day Job

Job: Customer Development

Travel: Yes, 15 % of the Time

Description

Main Responsibility: The CD Training Manager will be responsible for efficiently and effectively organizing and implementing trainings for the Customer Development function.

Main Accountabilities:

•   Develop and efficiently implement best practice Customer Development training programmes for Company and Distributor Field Sales personnel to build up General & Modern Trade skills which create competitive advantage

•   Co-ordination of all local Customer Development Training activities

•   Identification of skill gaps in Company and Distributor general trade management as well as design of appropriate development schemes in consultation with functional HR Business Partner and Regional Trainer to fill identified gaps.

•   Liase with Regional Trainer to institute best practice operational support systems within the Customer Development function

•   "Train to Train" skills development to improve local training competencies.

•   Achieve agreed annual training event targets.

•   Liaise with local 3rd party consultancies for provision of selected training programmes, where necessary, to supplement own internal learning events.

•   Provide coaching to employees in the Customer Development function

Relevant Experience:

•   B.Sc preferably in Business or Social Sciences

•   Minimum of 4years working experience in FMCG with at least 3years field experience in Customer Management

•   Negotiation skills

•   Customer relationship skills

•   Driving retail excellence

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