Senior Engineer, NOC Power Vendor Management - Abuja Job at Etisalat Nigeria

[Jobrib]

Job Title: Senior Engineer, NOC Power Vendor Management

Location: Abuja, Nigeria

Employer: Etisalat Nigeria

Job Summary: Co-ordinate NOC operations with EOT vendors and manage Change Request (CR) executions on RAN nodes, transmission systems and IP backbone nodes

Principal Functions:

•   Track network outages, conduct Route Course Analyses (RCAs) and make recommendations on network quality improvements

•   Ensure escalations are done in a timely manner and relevant team-members duly notified

•   Ensure 24×7 network monitoring and reporting is available for all technologies/ nodes as needed

•   Liaise with the Customer Care and Sales teams to manage network outage escalations

•   Follow up with all the concerned team members/ vendors for tracking and resolution of faults

•   Provide RCA reports on major network outages and resolutions

•   Co-ordinate and manage all the trouble tickets raised in the network

•   Manage service providers/ vendors' contractual SLAs

•   Provide NOC support to the field/ data centre Power teams

•   Escalate, follow up and reconcile co-location power-related incidents

•   Co-ordinate environmental, power and external alarms simulations/ testing during Provisional Acceptance (PAT) and preventive maintenance

•   Generate network power utilization and availability reports

•   Monitor multi-vendor hybrid and green power systems

•   Monitor generator and fuel tracking systems/ devices

•   Manage global/ inter-vendor Work Order/ CRs

•   Manage the OSS tools for network and hybrid power systems

•   Ensure that the organization's network quality policy is complied with on all network O&M activities and identify those areas where the policy needs improvement for necessary escalation and appropriate action

Educational Requirements:

•   First degree or equivalent in Electronic & Communications Engineering and/ or any other relevant discipline

•   Postgraduate/ professional qualification in a related field will provide an advantage

Experience,Skills & Competencies:

•   At least four (3) years directly relevant post-NYSC work experience in NOC and NMC operations within a large telecoms or related technical organization

•   Ideal candidate must be able to demonstrate:

•   Solid experience with Huawei, Alcatel, Nokia Siemens RAN/ BSS technologies as well as Emerson, Grintek and Delta power systems within a telecoms managed services environment

•   Advanced proficiency in Microsoft Office suite, MapInfo, and Google tools

•   Ability to think and plan proactively

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