Author Topic: Reservation and Ticketing Officer Job at Wana Airline Nigeria  (Read 242 times)

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Job Title: Reservation and Ticketing Officer

Location: Lagos, Nigeria

Employer: Wana Airline

Job Description:

• Handling ticketing & reservations for customers.

• Carry out all follow up procedures pertaining to customer travel, i.e. reconfirmation of airline tickets, tour confirmation, booking / reservation etc..

• Galileo & Amadeus reservation systems and issue and re-issue revalidation.

• Maximize sales and revenues by booking and ticketing return journeys, selling holiday packages and other travel related products and services.

• Knowledge in Airline Fare rules, BSP reconciliations, Ticket Cancellations & refunds.

• Visa application and hotel booking (Europe visas, US visas etc)

• Fair experience with dealings in hotel reservation across.

Qualification & Skills:

• Bachelor Degree

• Excellent Command In English (Speaking, Reading, Writing)

• Microsoft Application Skills ( Words, Excel , PPT , Internet )

• Experience not less than 3 years

• Art of communication in dealing with customers

• Highly Skilled in Customer Services

• Achieving Sales Target & Oriented

• Effective Team working Skills

• Good Appearance

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