Territory Account Manager - Nigeria Job at Avaya Inc

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Job Title: Territory Account Manager

Employer: Avaya Inc.

SUMMARY OF THE ROLE:

•   Sells products and/or services to end-user customers in assigned geographic territory.

•   Conducts territory planning to enhance the quality of the sales pipeline, accelerate and maximize revenue generation and improve the customer buying experience.

ROLES AND RESPONSIBILITIES:

1.   Maintain full accountability and ownership of accounts within assigned territory. Actively engage in new customer acquisition. Function as an entrepreneur, applying creative programs to local industry or market trends within the territory.

2.   Maintain high-level executive contact with accounts in assigned territory, focused on linking knowledge of Avaya's strategies with the customer's to establish and maintain a mutually beneficial long term strategic partnership. Develop and execute sales strategies and tactics that maximize Avaya's opportunity within the customer environment. Prospect and qualify new opportunities within the territory.

3.   Fully leverage sales network to maximize revenue and drive demand generation campaigns. Direct and motivate these resources to further the vision for the assigned accounts. Understand the capabilities and business model of partners within the territory and develop an Avaya value proposition for partner engagement.

4.   Serve as the customer's advocate, maintaining a high level of customer satisfaction and consistently protecting the strategic interests of both the customer and Avaya. Actively drive the CSAT process to collate customer feedback and create actionable account activities quarterly.

Desired Skills and Experience:

Specific Knowledge, Application, Technical and/or Management Skills required:  

•   Bachelor's degree or relevant industry experience

•   5-8+ years related experience.

•   Has to be Nigerian

•   People management exp is a preference

•   Strong channel background

•   Will cover west Africa

•   Knows Avaya products

•   Very strong sales guy

How to Apply:

Interested and qualified applicants should apply online or send their Cover Letter and CV to pdhillon@avaya.com

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