Marketer - Nigeria Job at Cedar Microfinance Bank Limited

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Job Title: Marketer

Location: Lagos, Nigeria

Employer: Cedar Microfinance Bank Limited

Responsibilities:

•   To mobilize and sensitize clients in order to increase savings in line with the Bank.

•   Explain to clients about the Bank's products

•   Sell and cross sell all the savings accounts accordingly and alternative delivery channel products.

•   Proactively market and generate business through client recruitment, training, and deposit mobilization.

•   Involve in savings promotion activities according to specifics of areas planned.

•   Follow up and make sure that the accounts activated by his/her promotion are actively used by the customers.

•   Keep record of the data collected in the field on a predefined template.

•   Deliver set Deposit mobilization Targets in Deposit mobilization.

•   Provide excellent customer service at all times.

•   Actively participate in marketing campaigns to ensure clients are well informed of the product portfolio.

•   Seek customer feedback on products and services offered by the organization.

•   Undertake regular calls and visits to customers to ensure effective relationship management.

•   Maintain up to date records of all customer visits for all customer segments.

•   Address all customer queries within stipulated Service Level Agreements (SLAs).

•   Maintain sound relationships with clients, partners, and institutions with MOUs including the general public.

Requirements:

•   HND/OND or equivalent qualification.

•   One year experience in a busy financial institution in the same capacity

•   Must be computer literate

•   2 years experience in sales preferably in banking or FMCG

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