Banquet Service Manager - Nigeria Job at InterContinental Hotel Group

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Job Title: Banquet Service Manager

Location: Lagos, Nigeria

Employer: InterContinental Hotel Group (IHG Nigeria)

Key responsibilities of the role include:

As the Banquet Service Manager, you will manage the effective operation of the All day Banquet Service to ensure customer service is at its best.You will be responsible for maximising all revenue opportunities through effective teamwork and development, serving all food and beverage as required by hotel brand standards and maintaining overall levels of courtesy, service and cleanliness in the restaurant area. You will be responsible for managing and motivating your team. You will be required to ensure that all staff within your department are adequately trained and developed in line with company policy. You will actively guide and direct the whole team to ensure consistency of brand standards and a high level of performance and service delivery. You will also share recommendations and guest comments with the Executive Chef and F&B; Management team, manage customer database and utilize effectively to increase revenue.

In return we''ll give you a generous financial and benefits package including duty meals, hotel discounts worldwide and the chance to work with a great team of people. Most importantly, we''ll give you the room to be yourself.

So what''s your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

QUALIFICATIONS:

•   Hospitality Management Degree or its equivalent

•   "Hands on" management experience in a similar post in a 5 stars hotel

•   Ability to lead the team, and manage a teamwork atmosphere between colleagues

•   Good understanding of the Hotel Industry standards, policies and procedures

•   Extensive international experience in branded hotels

•   Experience in high-end city operation with multi unit F&B; and large Conference & Event

•   Pre opening experience a strong plus

•   Creative and open minded

•   Good business mind and commercial flair

•   Good understanding of the local business and operation environments and markets

•   Service minded and ability to involve and support operations

•   Business savvy and good people skills

Job: Conference & Banqueting

Primary Location: IMEA_Africa-Nigeria-Lagos-Lagos

Req ID: LAG000117

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