Author Topic: Information Technology Technician Job at Nestoil Plc  (Read 151 times)

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Information Technology Technician Job at Nestoil Plc
« on: Apr 22, 2014, 11:31 PM »
Job Title: Information Technology Technician

Job ID: OBJH0005

Job Location: Okija, Nigeria

Employer: Nestoil Plc (Nestoil Group)

Job Description:    

• Document internal procedures

• Provide helpdesk support and resolve problems to the end user’s satisfaction

• Monitor and respond quickly and effectively to requests received through the IT helpdesk

• Modify configurations, utilities, software default settings, etc. for the local workstation

• Utilize and maintain the helpdesk tracking software

• Assist with onboarding of new users

• Assign users and computers to proper groups in Active Directory

Requirement:    

Paper Qualification:

• BSc. Computer Science or related discipline with extensive experience in a similar role.

• IT Professional Accreditation by Cisco (CCNA), Microsoft (MCP) etc.

Experience:

• Significant demonstrable experience in Ethernet internetworking and Network Operating Systems and server hardware experience, in particular Cisco, Microsoft Windows and UNIX.

•   Experience in helpdesk or technical support environment.

Must Have (apart from the above):

• Excellent interpersonal and oral/written communication skills

• Demonstrable problem solving skills.

• Excellent organizational skills, including the ability to work effectively under pressure and deal with multiple priorities.

• Basic networking knowledge and troubleshooting skills

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Information Technology Technician Job at Nestoil Plc
« on: Apr 22, 2014, 11:31 PM »