Lagos Customer Project Manager Job at Ericsson Nigeria

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Job Title: Customer Project Manager

Req ID: 26143    

Location: Lagos, Nigeria

Employer: Ericsson

Job Summary: The Customer Project Manager Job Role purpose is to manage assigned customer projects to secure that project goals are met, customer's expectations are fulfilled & that the customer relation is handled in the best possible way within the scope of the contract.

Responsibilities & Tasks:

•   Establish project plan baseline: define project scope, secure the necessary resources & plans & monitor all activities

•   Drive project execution: track project activities , monitor & handle changes, conflicts & escalations

•   Handle customer & stakeholder engagement: manage customer relationship building confidence & trust , ensure project progress arranging meetings & customer events

•   Manage project finance: ensure financial system monitoring

•   Develop the business: participate to contract preparation & to pre-sales meeting

•   Develop the CPM discipline: simplify processes, methods & tools with innovative ideas

Position Qualifications:

Core Competences:

•   Leadership skills

•   Consultative skills

•   Financial understanding

•   Business understanding

•   Sales & business development skills

•   Customer insight

•   Negotiation & argumentation skills

•   Project management skills

•   Problem solving

•   Presentation & communication skills

•   Entrepreneurial & Commercial Thinking

•   Persuading & Influencing

•   Analyzing

•   Leading & Supervising

•   Relating & Networking

•   Delivering Results & Meeting Customer Expectations

•   Planning & Organizing

Preferred Qualifications & Experience Requirements:

•   PMI certifications

•   Project Sales Process

•   Contract management

•   3rd pp suppliers management experience

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