Author Topic: Customer Service Job at Clean Food Company  (Read 190 times)

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Customer Service Job at Clean Food Company
« on: Jun 09, 2014, 11:31 PM »
Job Title: Customer Service

Company: Clean Food Company

Location: Lagos, Nigeria

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Clean Food Company is poised to become Africa’s largest food store with customer and staff satisfaction as our key goal.

We require the services of exceptional and motivated professional to fill this vacant position.

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Job Overview:

Successful candidates will oversee/assume responsibility for managing the planning, operation and maintenance of our customer service segment to achieve seamless operation.

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Key Duties and Responsibilities:

Participate in the design and articulation of business strategy, policies and procedure. – Lead the execution of business customer service strategies and plans. – Preparation of daily, weekly and monthly operational reports. – Develop standard operating procedures in such key areas as business, operations, delivery management, KPI definition and evaluates performance against these standards. – Drive the development of innovative services offerings strategies by studying and analysing data on customers and target group, using integrated analytical functions. – Manage/monitors efforts of all team members to achieve synergies and ensure achievement of the operational target.

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Additional Qualification and Experience: – Bachelor’s Degree in Social Science/Business Administration is required. – Highly developed knowledge of Customer Service. – Strong organisation and time management skills. – Good interpersonal and communication skills. – Proficiency in microsoft office suite.

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Remuneration:

The expected remuneration will be highly competitive.

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Customer Service Job at Clean Food Company
« on: Jun 09, 2014, 11:31 PM »