Author Topic: Customer Service / Sales Associate Job at Educational Consulting Firm  (Read 176 times)

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Job Title: Customer Service/Sales Associate

Company: Educational Consulting Firm

Location: Nigeria

Job Type: Full Time

Min Qualification: BA/BSc/HND

Job Field: Customer Care/Sales/Marketing

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Our Client a leader in education consulting in Nigeria with a unique focus on study abroad and travel Solutions is seeking a Customer Service Sales Associates that will establish relationships and engage with accounts to identify, manage and sell the company services.

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Job Description:

The Admissions Manager will have responsibilities to execute on a sales strategy, achieve sales targets and generate revenue by closing business.

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Skills Needed:

• Develop sales strategies to ensure achievement of sales targets, by understanding market requirements, company objectives, and solution capabilities.

• Utilize a consultative solutions sales approach to identify client needs and present the solution.

• Develop and manage a qualified pipeline of targeted opportunities on a continual basis.

• Manage assigned accounts by building strong relationships with customers, gaining a thorough understanding of their requirements and long term goals, informing customers of new developments related to our services and solutions, facilitating troubleshooting, and resolution of problems.

• Participate in solution demonstrations and presentations.

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Qualifications and Requirements:

• Excellent oral and written communications skills, as well as excellent presentation skills.

• Strong work ethic, attitude and follow through ability.

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JOB REQUIREMENTS:

• Bachelor’s degree in related field.

• Experience in the sale and marketing of Professional Services and Solutions is required.

• Excellent communicative, presentation and interpersonal skills. Makes compelling presentations to a variety of audiences using visual aids, PowerPoint presentations and software demos. Is adept at getting the attention and. involvement of the most sophisticated and difficult audiences.

• Outstanding telephone sales skills. Exceptional ability to generate leads by prospecting and cold calling will be an integral part of your day in this position.

• Close the sale by addressing customer concerns, demonstrating empathy, and consistently moving the customer towards commitment.

• Has a successful track record working with sales organizations to achieve and exceed their sales goals. Inspires others with drive and motivation to sell aggressively.

• Is a compelling and articulate speaker in a variety of settings. Easily adjust the message to match the audience.

• Takes initiative and pursues opportunities. Self-motivated and excellent multi-tasking skills. Prioritizes and performs a variety of concurrent tasks with minimal direction.

• Experience selling using consultative and solution selling techniques.

• Proven track record in identifying enterprise opportunities, building a predictable pipeline and forecast, and closing complex sales.

• Projects a professional and polished image that inspires confidence and trust.

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