Author Topic: #Vacancy: Customer Relations Officer Job at Chriscurtis Communication  (Read 170 times)

Jobrib

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Job Title: Customer Relations Officer

Location: Lagos, Nigeria

Company: Chriscurtis Communication

Responsibilities:

•   Managing stock levels and make key decisions about stock control

•   Analyzing and interpreting trends to facilitate planning,

•   Dealing with staffing issues: interviewing potential staff in liaison with the Head of HR

•   Conducting appraisals and performance reviews

•   Providing or organizing training and development

•   Ensuring standards for quality, customer service

•   Responding to customer complaints and comments

•   Touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues

•   Monitoring what close competitors are doing, initiating changes to improve the business

Skills:

•   Approachable and friendly

•   Creative

•   Diligent and reliable

•   Attention to Details

•   Computer literate

•   People and projects management

•   Conflict resolution skills

•   Customer service

•   Decision making

•   Good team player/Leader

Qualification:

•   B.Sc or OND/HND in Marketing, Business

•   Administration or other related fields.

•   1 year cognate work experience

•   Physically and Medically fit

•   Must be presentable

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