Author Topic: #Vacancy: Aftercare Technical Support Officer Job at Konga  (Read 218 times)

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Job Title: Aftercare Technical Support Officer

Company: Konga

Job Type: Full Time

Qualification: BA/BSc/HND

Location: Oyo, Nigeria

Job Field: Customer Care

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Konga.com is Nigeria’s largest online marketplace. We launched in July 2012 and our mission is to become the engine of ecommerce and trade in Africa.

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We serve an ever expanding customer base, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, Healthcare, Baby Products, personal care and much more.

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Our range of services are designed to ensure optimum levels of convenience and customer satisfaction. These services include our lowest price guarantee, free return policy*, order delivery-tracking, dedicated customer service support and many other premium services.

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Konga.com goes beyond just making a name for itself as the foremost e-commerce platform in Nigeria. Konga chooses to empower Nigerians to sell their products to a wider audience. We give the local merchant nationwide reach and shipping services. Konga believes in a Nigeria where every small or large business owner is given an opportunity to succeed.

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Konga is helping to provide that opportunity with the Konga Marketplace.

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Provides technical support by troubleshooting problems and proffering adequate solution/advice to product issues raised by customers. Delivering superior experience in technical troubleshooting of mobile devices and electronic products, interfacing with internal and external customers and providing product advisory solutions.

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Job Requirements: – HND/Bachelor’s degree in any reputable organization. – 1-3 years’ work experience in related role.

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