Author Topic: #Vacancy: Manager, Customer Experience Job at Konga  (Read 230 times)

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#Vacancy: Manager, Customer Experience Job at Konga
« on: Dec 19, 2014, 11:31 AM »
Job Title: Manager, Customer Experience

Company: Konga

Job Type: Full Time

Qualification: BA/BSc/HND

Location: Lagos, Nigeria

Job Field: Customer Care

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Konga.com is Nigeria’s largest online marketplace. We launched in July 2012 and our mission is to become the engine of ecommerce and trade in Africa.

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We serve an ever expanding customer base, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, Healthcare, Baby Products, personal care and much more.

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Our range of services are designed to ensure optimum levels of convenience and customer satisfaction. These services include our lowest price guarantee, free return policy*, order delivery-tracking, dedicated customer service support and many other premium services.

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Konga.com goes beyond just making a name for itself as the foremost e-commerce platform in Nigeria. Konga chooses to empower Nigerians to sell their products to a wider audience. We give the local merchant nationwide reach and shipping services. Konga believes in a Nigeria where every small or large business owner is given an opportunity to succeed.

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Konga is helping to provide that opportunity with the Konga Marketplace.

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Customer experience within the company. That includes leading customer experience programs that create an internal culture of customer focus, and identifying the top opportunities to directly change the customer experience.

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Job Requirements: – University degree – 5-6 years post NYSC – Excellent communication skills.

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#Vacancy: Manager, Customer Experience Job at Konga
« on: Dec 19, 2014, 11:31 AM »